Frequently Asked Questions

Stodacom Africa is a business intelligence and technology firm that helps clients make better decisions when selecting key stakeholders — including business partners, employees, suppliers, and customers. We provide background screening, due diligence, and risk intelligence services across all 54 African countries.

We cover all 54 African countries. Our network of in-house and on-ground researchers gives us comprehensive continental reach — from Morocco in the north to South Africa in the south, and from Senegal in the west to Somalia in the east.

The easiest way to get started is to contact us via our enquiry form or email us at info@stodacom.com. Our team will discuss your specific requirements, the countries involved, and recommend the most appropriate screening or due diligence programme for your needs.

We work with a wide range of organisations — from multinationals and financial institutions to NGOs, government agencies, SMEs, and recruitment firms. Any organisation that needs to verify who they are doing business with across Africa can benefit from our services.

Yes. Our StodacomDesktop® platform is available on a Pay-As-You-Go basis, so you can run individual or small batches of checks without a long-term contract. For high-volume clients, we also offer subscription and enterprise programmes.

Our background checks — called StodacomCheck® Integrity Due Diligence reports — can include criminal record searches, employment verification, education verification, professional qualification checks, credit history, identity verification, directorship and litigation searches, and sanctions/watchlist screening. The exact scope depends on your requirements and the role being filled.

Turnaround times vary by country and scope. Many checks can be returned within 24–48 hours for standard searches. More complex investigations or searches in countries with limited electronic records may take 3–7 business days. We provide expected turnaround times when you submit a request.

Yes. Unlike providers that rely solely on electronic databases, our researchers physically search court records at national and local level in most African countries. This gives us access to records that are not digitised and would otherwise be missed.

Absolutely. This is one of our key strengths. If your candidate has lived or worked in multiple African countries, we can run coordinated searches across all relevant jurisdictions through a single request.

Yes. In line with applicable data protection laws across Africa and internationally, candidate consent must be obtained before we conduct a background check on an individual. We can provide standard consent form templates upon request.

Background screening typically focuses on individuals — verifying their credentials, checking criminal history, and confirming their suitability for a role. Due diligence focuses on entities — companies, suppliers, channel partners, or customers — assessing their financial standing, ownership, compliance history, and reputational risk before entering a commercial relationship.

StodacomDesktop® is our proprietary compliance watchlist platform. It allows you to check names of people and companies from Africa against a purpose-built database of over 5 million records covering 30 different risk areas — including sanctions, PEPs, SOEs, money laundering, fraud, and corruption. It is updated daily and accessible independently or integrated into your workflow.

Our reports cover 30 defined risk categories including: government sanctions and watchlists, Politically Exposed Persons (PEPs), State-Owned Entities (SOEs), corruption and bribery, money laundering, export violations, fraud, environmental breaches, safety violations, privacy violations, and litigation records, among others.

Yes. Supplier and vendor due diligence is one of our most common use cases. We help clients assess new suppliers before onboarding them, evaluate channel partners and distributors, and conduct periodic re-screening of existing vendor relationships.

We accept payment via bank transfer, major credit/debit cards, and mobile money platforms where available. For enterprise clients we offer monthly invoicing. Contact us at info@stodacom.com to discuss the payment option that works best for your organisation.

Yes. We are ISO 27001 certified and handle all personal data in strict accordance with applicable data protection laws. All data is encrypted in transit and at rest, access is controlled on a need-to-know basis, and we do not sell or share personal data with third parties outside of the scope of your engagement.

Once you submit a screening or due diligence request, a dedicated account manager will be your point of contact for status updates, queries, and report delivery. You can also reach our support team at info@stodacom.com at any time.

We're happy to help. Reach out to us via the contact form on our website or email info@stodacom.com and our team will respond within 1–2 business days.